Privacy Policy

Privacy Policy

Last updated: 9 July 2026

This Privacy Policy explains how Open A Nursery collects, uses and protects personal information.

1. Who we are

This website is operated by Open A Nursery – Curtly Ania Ltd, trading as Open A Nursery.

We provide online training, digital resources, templates, courses, guidance and consultancy support for people interested in opening, running or improving early years and childcare settings.

Website: https://www.openanursery.co.uk/

Email: nurserycourseuk@gmail.com

ICO registration number: [INSERT YOUR ICO REGISTRATION NUMBER]

2. What personal information we collect

Depending on how you use our website and services, we may collect:

  • your name;
  • email address;
  • phone number, if provided;
  • billing address and order details;
  • account login details;
  • course enrolment, progress, quiz, assessment and certificate information;
  • messages you send to us through forms, email or social media;
  • consultation booking information;
  • download and purchase history;
  • feedback form responses;
  • technical information such as IP address, browser type, device type and website usage data;
  • cookie preferences and analytics information where applicable.

3. How we collect personal information

We may collect personal information when you:

  • create an account;
  • buy a course, document, template or digital product;
  • enrol onto a course;
  • complete course activities, quizzes or assessments;
  • download a resource;
  • complete a contact form or feedback form;
  • book a consultation;
  • join our email list;
  • interact with our website, emails or adverts;
  • contact us directly.

4. Why we use your personal information

We use personal information for the following purposes:

  • to provide courses and digital products;
  • to create and manage learner accounts;
  • to enrol learners and track course progress;
  • to issue certificates and completion records;
  • to process orders, payments and refunds;
  • to provide customer support;
  • to respond to enquiries;
  • to send useful updates, resources, offers and marketing where permitted;
  • to improve our website, courses and learner experience;
  • to meet legal, tax, accounting and compliance obligations.

5. Lawful basis for using personal information

We only use personal information where we have a lawful reason to do so. This may include:

  • Contract: to provide products, courses, downloads, accounts and services you have requested or purchased.
  • Legal obligation: to keep records required by law, tax or accounting rules.
  • Legitimate interests: to operate and improve our business, respond to enquiries, provide support and protect our website.
  • Consent: where you have given consent, such as for certain marketing or non-essential cookies.

6. Course and learner data

If you enrol on a course, we may process information about your course access, progress, quiz results, assessment attempts, completion status, certificates and feedback.

This information is used to provide the training, confirm completion, issue certificates, support learners and improve the course.

7. Group and team training

If your employer, nursery, organisation or group leader purchases training places for you, they may be able to see relevant training information such as your name, email address, enrolment status, course progress and completion status.

This is used so the organisation can manage staff training and training records.

8. Marketing emails

If you join our email list or request resources, we may send you relevant updates, guidance, offers and training information.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.

9. Cookies and similar technologies

Our website may use cookies and similar technologies to make the website work, remember preferences, support checkout/account functions, improve performance and understand how visitors use the site.

Non-essential cookies should only be used where you have given consent through the cookie banner or cookie preferences tool.

More information will be available in our Cookie Policy.

10. Who we share personal information with

We may share personal information with trusted service providers who help us operate the website and provide our services. This may include:

  • website hosting providers;
  • WordPress, WooCommerce, LearnDash and course platform tools;
  • payment processors;
  • email marketing or email delivery providers;
  • booking, form or analytics tools;
  • professional advisers such as accountants or legal advisers where needed;
  • regulators, authorities or organisations where required by law.

We only share personal information where necessary and appropriate.

11. How long we keep personal information

We only keep personal information for as long as necessary for the purpose it was collected, including to provide services, keep training records, comply with legal obligations, resolve disputes and maintain business records.

Examples include:

  • order and accounting records may be kept for the period required by tax and accounting rules;
  • course completion and certificate records may be kept so learners and organisations can verify training completion;
  • marketing data is kept until you unsubscribe or ask us to remove it, unless we have another lawful reason to keep it;
  • contact form messages are kept for as long as needed to respond and manage the enquiry.

12. How we protect personal information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

This may include password-protected accounts, secure website tools, access controls, secure payment processing and regular website/plugin maintenance.

13. International transfers

Some of the tools and service providers we use may process personal information outside the UK. Where this happens, we aim to use appropriate safeguards required by data protection law.

14. Your rights

Under data protection law, you may have rights including:

  • the right to be informed about how your data is used;
  • the right to access your personal information;
  • the right to have inaccurate information corrected;
  • the right to request deletion of your information in certain circumstances;
  • the right to restrict how your information is used in certain circumstances;
  • the right to object to certain uses of your information;
  • the right to data portability in certain circumstances;
  • the right to withdraw consent where consent is the lawful basis for processing.

To exercise your rights, please contact us using the details on this page.

15. Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office.

ICO website: https://ico.org.uk/

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be available on this page.

17. Contact us

If you have any questions about this Privacy Policy or how we use personal information, please contact us:

Email: nurserycourseuk@gmail.com